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Crisis and Reputation
Top tips on how to speak to the media
It’s been a long day. A crisis erupted at work and you and your colleagues have been flat-out trying to make amends to something completely out of your control. You sit down for a team meeting to take a breath, recalibrate and assess the damage. Then your phone rings. It’s a journalist from a well-known […]
By Rebecca Williamson
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Communicating in a crisis
The majority of New Zealand businesses have suffered some form of disruption due to COVID-19, particularly in the Queenstown Lakes. Although this type of external crisis is unfortunately largely unavoidable, strong communication both within your business and with your audiences is now more important than ever. A crisis can arise through various internal and external […]